PhonoMe · Legal

Child Safety Standards

Last updated: Date PENDING

PhonoMe, an app by PhonoLabs Private Limited, has zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).

Our standards

• Adults only. PhonoMe is only for people aged 18 and over. Every user confirms their age at sign-up, and accounts found to belong to minors are removed along with their data (Privacy Policy §8).
• Prohibited. Any content or behaviour that sexualises, grooms, exploits or endangers a child is banned. This includes sexual talk with or about minors, sharing or requesting CSAM, and attempting to contact a child (Terms §19.1).
• Enforcement. Accounts involved in CSAE are permanently banned without warning.
• Reporting to authorities. We report CSAM and child-endangerment cases to Indian law enforcement, including through the National Cyber Crime Reporting Portal (cybercrime.gov.in), and we preserve relevant records for investigation as the law requires.
• Design choices. PhonoMe uses avatars instead of photos, never shows phone numbers, and has no public posts or groups.

How to report

• In the app: use the report option on a profile or after a call.
• By email: childsafety@phonome.in. Reports are reviewed as a priority.
• If a child is in immediate danger, call 112 or the Childline 1098 helpline.

Child-safety point of contact

childsafety@phonome.in. This person is responsible for our CSAE prevention practices and can speak to them on our behalf.

Compliance

We comply with applicable child-safety laws, including the Protection of Children from Sexual Offences (POCSO) Act, 2012 and the Information Technology Act, 2000.